FREQUENTLY ASKED QUESTIONS

If have any query about Blk Dog Barkery or questions about our healthy treats and you can't find them here, contact us at hello@blkdog.ie

Frequently asked questions

How do the subscription boxes work?


You can choose your dog's favourite treats, pupcorn flavour, plus you can choose to have a surprise flavour in every box. All boxes are freshly baked and delivered up to 7 days after we receive the payment. Subscriptions are automatically charged, unless cancelled.
If you do wish to cancel your subscription, you can do so at any time. If you cancel your subscription after we dispatch your order, we can not cancel that order, and therefore you won't be refunded at this time. All other further orders will be canceled. Sorry for the inconvenience.




When are subscription boxes delivered?


Once we received the payment confirmation, it will take up to 7 days for order to be fulfilled.




What is Blk Dog?


We are a small family business based in Ireland that cares immensly about dogs' happiness. Not only do we hand pick all toys, ingredients and products, we are artisans that handmake our treats and accessories.

We want, through our healthy treats, give the supplements your dog needs with natural ingredients.
Blk Dog hopes your dogs get excited with each month's surprise and that they enjoy eating them as much as we did baking for them.




What's inside the subscription box?


2 Blk Dog treats pouches of your choice 1 Pupcorn of your choice 2 pack of our delicious biscuits of your choice 1 Surprise toy every month




Are the dog treats safe for pets?


Yes! The welfare of your dogs is a top priority for us. All of the ingredients have been extensively researched and tested before been sent to you. All of our treats and biscuits are made with human-grade food, gluten-free and vegan options are available!




What form of payment do you take?


We accept all major credit and debit cards.




How can I cancel?


You can cancel whenever you like by emailing us on hello@blkdog.ie or in your member area.
If you do wish to cancel your subscription, you can do so at any time. If you cancel your subscription after we dispatch your order, we can not cancel that order, and therefore you won't be refunded at this time. All other further orders will be canceled. Sorry for the inconvenience.




Can I buy treats or biscuits without subscribe?


Of course!
You can pick and choose any Blk Dog's flavours with no monthly obligation.




What if my dog is a picky eater?


We hope all dogs love our biscuits and treats, however we understand some dogs can be a bit funny with certain flavours and textures. We would recommend to start by ordering the flavours you think he/she would like before subscribing monthly.




What's in your sugar-free icing?


Yoghurt powder,skimmed milk, maize flour, tapioca flour, albumen, trace maltodextrin. All colours are naturally sourced: beetroot, carob, spirulina, blueberry, turmeric